RAI and LitmusWorld: Festive Shopping Index 2021 Festive Shopping Index shows an upward swing for 2021, increasing 14% from last year The Festive Shopping Index 2021 co-created by the Retailers Association of India and LitmusWorld showcases a relationship between improving conditions in the outside world and the zeal with which Read more…
CX Maturity Roadmap Guide CX Maturity is a journey! Every CX professional wants to achieve CX excellence across their organization. But many people do not understand that CX is a company-wide commitment Every employee needs to be sensitized about the importance of delivering a superior customer experience. To know more Read more…
Festive Shopping Index featured on Statista Festive Shopping Index 2017-2020 Since 2017, LitmusWorld, in association with the Retailers Association of India (RAI), has been conducting an annual consumer sentiment survey to measure the Indian consumers’ shopping sentiment during the festive season. The resulting Festive Shopping Index indicates predominant consumer shopping Read more…
Survey: 80% Indian consumers excited to shop this festive season, spending through mobile wallets up by 7x Festive Shopping Index 2020 by the Retailers Association of India (RAI) and LitmusWorld captures the consumer sentiment on several aspects influencing purchase decisions this festive season. There have been significant changes in consumer Read more…
Study: 4 in 5 Consumers To Reduce Shopping Expenditures Post The Lockdown Some Additional Insights: Want to know more about LitmusWorld People Pulse? Click Here: LitmusWorld People Pulse
Study: Despite economic slowdown, 89% consumers show big shopping plans this festive season! In its 3rd edition, the Festive Shopping Index 2019 – co-created by LitmusWorld and the Retailers Association of India (RAI) has been published. The survey aims to capture the consumer shopping sentiment this festive season on several Read more…
Survey: 41% Indian consumers consider Customer Experience (CX) as a deciding factor for shopping In its 2nd edition, the Festive Shopping Index 2018 co-created by the Retailers Association of India (RAI) and LitmusWorld has been published this week. The survey aims to capture the consumer shopping sentiment this festive season Read more…
What are thousands of Indian shoppers saying this festive season? In association with Retailers Association of India (RAI), we have initiated structured conversations with Indian consumers backed by a LIVE analytical dashboard to provide comprehensive knowledge and insight on what shoppers are looking forward to, this festive season. 86% respondents are excited to shop this coming festive season! Based on the insights Read more…