Improve

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Improve

Design long-term improvement strategies to gain a competitive edge based on customer insights and evolve the business with a customer-centric approach.
The Improve Module helps you convert your data into actionable insights with state-of-the-art reporting and Machine Learning (ML) capabilities such as Text Analytics

Time Series Analysis
Time Series Analysis
Analyse response data indexed with a time stamp

Quintile Analysis
Quintile Analysis
Response score segments created to fuel an agile approach for your T2B (Top 2 boxes) and B2B (Bottom 2 boxes)

Key Driver Analysis
Key Driver Analysis
Running analysis of all responses against specific variables to identify key improvement areas

Cohort Analysis
Cohort Analysis
Creating different segments of your customers basis the responses received

Text Analytics
Text Analytics
Churning unstructured customer feeds into meaningful data to take corrective actions by leveraging Machine Learning (ML)

Reports
Reporting
Ensuring timely and multi-channel reporting of response analytics

⟵ Act Module