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Reliance Brands Dramatically Improves Customer Experience
The Transformation of Offline Retailing – How Reliance Brands leveraged contextual conversations with their customers to its advantage
The Transformation of Offline Retailing – How Reliance Brands leveraged contextual conversations with their customers to its advantage
Improving Stakeholder Experience. Made Simple. A crucial component of the success mantra of businesses is stakeholder experience. The importance of internal and external stakeholders, mainly employees and customers, and the link between these two key stakeholders to profitability and growth forms the basis of the service-profit chain theory. From employee Read more…