Measure

Measure

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Measure

A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions. Right from ensuring maximum active engagement rates to creating contextual conversations; the measure module provides a platform to kick-start your stakeholder experience management journey.

Contextual Conversations
Contextual Conversations
Initiate conversations with your customers after key touchpoint interactions to maximise active engagement

Real-Time Integration
Real-Time Integration
Integrating with internal systems through a range of APIs to ensure real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action.

Channels
Multi-Channel
Initiate conversations across multiple channels including mediums such as the SMS, Email, IVR, Call, In-App, Website and many more.

Multi-Lingual
Multi-Lingual
Capability to create conversations across 19+ languages to boost active engagement rates.

Data Masking
PII Data Masking
Safeguarding Personally Identifiable Information (PII) within the digital limits of an intranet while pulling responses data into the dashboard.

Data
Data Quality Monitoring
Monitoring data quality across channels and conversation delivery parameters at a customer level.

Act Module ⟶