Modernising CX in the Real Estate Industry The real estate industry has seen significant shifts, with interest in purchasing properties on a steady rise since early 2021, a trend that continues robustly into 2025. Historically, rental properties often seemed like Read more…
Is empathy a part of your CX programme? A few years ago, if someone had told you that you’d be buying groceries online, and remote work would be the new normal, you’d have gotten a few raised eyebrows – and Read more…
Struggling with low CX survey response rates? Discover 10 powerful strategies to boost customer feedback participation—from perfect timing and multilingual support to mobile-first design and seamless integration. Learn how leading CX platforms in India like LitmusWorld help turn every response into actionable insights that drive loyalty and business growth.
RAI and LitmusWorld: Festive Shopping Index 2021 Festive Shopping Index shows an upward swing for 2021, increasing 14% from last year The Festive Shopping Index 2021 co-created by the Retailers Association of India and LitmusWorld showcases a relationship between improving Read more…
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Adam Toporek is a CX thought leader, author, and keynote speaker.
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Jim Tincher, CCXP, is a customer experience expert, author, and speaker.
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Megan Burns is a CX strategist, author and keynote speaker.
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Chip Bell is a renowned keynote speaker, CX author and consultant in customer loyalty.
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Jeannie Walters, CCXP, is a speaker, blogger, and the Founder/CEO of Experience Investigators™ by 360Connext.
VOICE OF EXPERTS What is the Importance of CX in the Post-Pandemic World? Nate Brown is the Chief Experience Officer at Officium Labs.