Exciting News! LitmusWorld & RepUp Join Forces to Transform Enterprise CX
Exciting News! LitmusWorld & RepUp Join Forces to Transform Enterprise CX
We’re excited to share that LitmusWorld has entered into a definitive agreement to unify operations with RepUp, a Gurgaon-based AI-powered platform specializing in social listening, reputation management, and Experiential CRM.
This collaboration marks a significant leap forward combining LitmusWorld’s deep expertise and leadership in enterprise CX Management and RepUp’s proficiency in AI, Natural Language Processing (NLP), and Sentiment Analysis—under one unified brand: LitmusWorld.
With 165+ brands and over a decade of delivering measurable impact, this strategic union adds a powerful AI-native layer creating an enhanced cutting-edge AI-native customer engagement platform, designed to help businesses achieve meaningful outcomes through deeper real-time customer insights, driving lasting improvements in “Customer Experience”.
- Omnichannel Experience Management:
Engage customers across WhatsApp, SMS, Email, Kiosks, and Digital Platforms including Google Reviews, LinkedIn, X, Facebook, and E-Commerce Review Platforms. - Proactive Reputation Management & Social Listening:
Strengthen brand perception by leveraging AI-powered Online Reputation Management (ORM) to monitor trends and take decisive action. - Real-time AI-Powered Sentiment Analysis:
Instantly decode customer emotions and pain points from unstructured data for faster, better informed decision-making. - Predictive Insights & Intelligent Response Automation:
Identify churn risks, personalize responses, and enhance engagement through AI-driven analytics, response automation and engagement orchestration. - Seamless CRM & Marketing Automation Integration:
Unify customer interactions across all touch points with deep system integration capabilities, improving operational efficiency.
The future of CX is AI-driven, proactive, and deeply personalized and we are committed to leading this transformation.
We’d love to show you how LitmusWorld can drive measurable impact for your business. If you would like an exclusive preview or have any questions, feel free to reach out to us at:
Contact us at [email protected] or call at +91 8777852871 or +91 9438081645
