Closing the customer feedback loop Dear Customer, “This call may be recorded for quality and training purposes.” “If you liked our services, please leave us a rating and a review.” “We have sent you an email for your valuable feedback.” These words have become synonymous with customer interactions these days. Read more…
Survey: 80% Indian consumers excited to shop this festive season, spending through mobile wallets up by 7x Festive Shopping Index 2020 by the Retailers Association of India (RAI) and LitmusWorld captures the consumer sentiment on several aspects influencing purchase decisions this festive season. There have been significant changes in consumer Read more…
Online, offline retail converge to bind fortunes in festive season Litmusworld explores how online and offline retailers in India have bound their fortunes together this festive season, fuelled by the global pandemic.
Majority Indian consumers consider online, physical stores for shopping: Survey With the onset of festive season, 80 per cent of Indian consumers are looking forward to shopping, with both online and physical stores coming into consideration, reflecting the rise of omni-channel purchases, according to a survey by Litmusworld and RAI.
80% consumers look forward for festive shopping: Survey A survey by the Retailers Association of India (RAI) and LitmusWorld shows that around 80 per cent Indian consumers are looking forward to buy products during the upcoming festive season.
75% consumers will shop online this festive season as safety weighs: Survey A survey released by the Retailers Association of India (RAI) & LitmusWorld on Friday regarding trends this festive season shows that 75 per cent consumers will turn to the online channel to shop as safety and hygiene remain Read more…
Online, offline retail converge for festive sales With offline brands struggling to restart brick-and-mortar stores, e-commerce firms are using this opportunity to onboard brands and bring their entire store inventory online for customers.
80% consumers look forward for festive shopping: Survey The upcoming festive season comes with a hope for the retailers as they have been severely hit by the pandemic. A survey by the Retailers Association of India (RAI) and LitmusWorld shows that around 80 per cent Indian consumers are looking forward Read more…
80 pc consumers look forward for festive shopping: Survey A survey by the Retailers Association of India (RAI) and LitmusWorld shows that around 80 percent of Indian consumers are looking forward to buying products during the upcoming festive season.
Majority Indian consumers consider online, physical stores for shopping: Survey As per the Festive Shopping Index 2020 by the Retailers Association of India (RAI) and LitmusWorld, 75 per cent of consumers are shopping online.