Majority of consumers plan to cut shopping expenditure post-lockdown: Report According to a consumer sentiment survey by Retailers Association of India (RAI) along with LitmusWorld covering 4,239 respondents, 78 per cent of them said their shopping expenditure will decline.
41% Indians to curtail shopping budgets in new post-COVID normal A client sentiment survey performed by Retailers Association of India (RAI) and LitmusWorld says that over 62 per cent of Indian shoppers plan to go to retail shops inside the first three months of their opening.
MSME retailers stare at sustained downturn as client demand much less prone to get well put up lockdown Indian retailers might have to prepare themselves for a sustained downturn in the market as majority consumers are less likely to shop after the lockdown.
Retailers brace for a sustained downturn post lockdown: Survey The retail industry might have to brace itself for a sustained downturn, as a majority 67 per cent consumers showed little to no excitement in shopping post the lockdown, according to a study by RAI and LitmusWorld.
Majority of customers plan to chop buying expenditure post-lockdown: Report In phrases of precedence on the buying record, meals and grocery together with attire and clothes topped the chart, with 52 per cent of customers itemizing these things as major.
Retailers brace for a sustained downturn post lockdown: Survey Surveying over 4,000 respondents across the country, the ‘Unlocking Indian Consumer Sentiment Post Lockdown’ survey in association with LitmusWorld sought to understand the likely behaviour and shopping preferences of Indian consumers in a post lockdown environment.
4 in 5 Indian consumers will reduce shopping expenditure post lockdown, finds RAI Consumer Survey As retailers climb back on their feet under Unlock 1.0, the industry might have to brace itself for a sustained downturn, as a majority 67% consumers showed little to no excitement in shopping post the Read more…
Designing an employee opinion survey in 2020! [10 must-have questions] The point of an employee opinion survey is to capture enough information to build a positive work environment and to address any shortcomings and problems that might exist within your organization. It also helps in measuring burnout tendencies, loyalty, employee Read more…
Building The Business Case For CX While 80% of the businesses today believe they provide a superior customer experience, only 8% actually do so (Bain & Co.) Customer relationship consistently ranks amongst the top 3 challenges faced by CEOs today. Download the White Paper – fill your details below.
Customer Empathy: The North Star to CX Communications and Initiatives (White Paper) CX Empathy goes far beyond mere understanding, to the point of an immensely intimate connection between experience owners and consumers. Using empathy in your consumer communications is a complex process that requires you to take a step outside Read more…