Retailers Association of India (RAI) commissioned LitmusWorld to conduct a customer sentiment index for the festive season and found that majority of the respondents said that they looked forward to shop during the festive season.
Press Release: Jazeera Airways Accelerates Digital Transformation Journey with LitmusWorld’s NPS Solution Net Promoter Score (NPS) tracking is the second step in Jazeera’s customer focused strategy, launched within a week of Passenger Service System (PSS) Read more…
Merger Sparks AI-Native CX Platform for Enterprises This strategic merger combines the complementary strengths of both companies to deliver an integrated, data-driven solution that empowers businesses to transform stakeholder experiences through advanced AI automation and Read more…
RAI and LitmusWorld: Festive Shopping Index 2021 Festive Shopping Index shows an upward swing for 2021, increasing 14% from last year The Festive Shopping Index 2021 co-created by the Retailers Association of India and LitmusWorld Read more…
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