Today a CIO’s role is not just limited to ensuring infrastructure and software reliability but to explore better platforms for smoother business operations, unlock customer’s voice and drive business transformation.
The Transformation of Offline Retailing – How Reliance Brands leveraged contextual conversations with their customers to its advantage
Brands across the banking, retail, consumer durables, automotive, financial services and other industries who have used LitmusWorld’s platform have achieved over 10% improvements in CX scores within the first 3 months of initiating a touchpoint-level Read more…
Croma improved its eNPS score by 59 per cent over six quarters by creating pulse conversations with 3,000+ employees through the LitmusWorld platform.
To effectively win across journey points, across channels and touch points consistently, institutions need a very nimble approach to everyday improvement. LitmusWorld has made this simpler.
People Matters presents a series of HR tech startups defining product offerings that help solve HR challenges through technology.
86% Indian consumers look forward to shop during festive season: Survey