Press Release: Jazeera Airways Accelerates Digital Transformation Journey with LitmusWorld’s NPS Solution Net Promoter Score (NPS) tracking is the second step in Jazeera’s customer focused strategy, launched within a week of Passenger Service System (PSS) upgrade Kuwait, 17 July 2025 – Jazeera Airways, Kuwait’s leading low-cost airline, has successfully launched Read more…
Merger Sparks AI-Native CX Platform for Enterprises This strategic merger combines the complementary strengths of both companies to deliver an integrated, data-driven solution that empowers businesses to transform stakeholder experiences through advanced AI automation and actionable insights.
RAI and LitmusWorld: Festive Shopping Index 2021 Festive Shopping Index shows an upward swing for 2021, increasing 14% from last year The Festive Shopping Index 2021 co-created by the Retailers Association of India and LitmusWorld showcases a relationship between improving conditions in the outside world and the zeal with which Read more…
Festive Shopping Index featured on Statista Festive Shopping Index 2017-2020 Since 2017, LitmusWorld, in association with the Retailers Association of India (RAI), has been conducting an annual consumer sentiment survey to measure the Indian consumers’ shopping sentiment during the festive season. The resulting Festive Shopping Index indicates predominant consumer shopping Read more…
Survey: 80% Indian consumers excited to shop this festive season, spending through mobile wallets up by 7x Festive Shopping Index 2020 by the Retailers Association of India (RAI) and LitmusWorld captures the consumer sentiment on several aspects influencing purchase decisions this festive season. There have been significant changes in consumer Read more…
Online, offline retail converge to bind fortunes in festive season Litmusworld explores how online and offline retailers in India have bound their fortunes together this festive season, fuelled by the global pandemic.
Majority Indian consumers consider online, physical stores for shopping: Survey With the onset of festive season, 80 per cent of Indian consumers are looking forward to shopping, with both online and physical stores coming into consideration, reflecting the rise of omni-channel purchases, according to a survey by Litmusworld and RAI.
80% consumers look forward for festive shopping: Survey A survey by the Retailers Association of India (RAI) and LitmusWorld shows that around 80 per cent Indian consumers are looking forward to buy products during the upcoming festive season.
75% consumers will shop online this festive season as safety weighs: Survey A survey released by the Retailers Association of India (RAI) & LitmusWorld on Friday regarding trends this festive season shows that 75 per cent consumers will turn to the online channel to shop as safety and hygiene remain Read more…
Online, offline retail converge for festive sales With offline brands struggling to restart brick-and-mortar stores, e-commerce firms are using this opportunity to onboard brands and bring their entire store inventory online for customers.
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