LitmusWorld wins India’s Retail Technology Startup Award
We’re proud and excited to announce that LitmusWorld was ranked #1 at the ReTech Startup Awards 2018 held on 12th June, 2018. The leading enterprises SaaS platform was shortlisted by the esteemed jury amongst several other leading startups providing superior technology to the retail industry.
LitmusWorld enables leading retail brands to measure experiences across a range of touchpoints in their customer journey. This allows them to act on issues immediately and thereby improve the overall experience being delivered. Besides improving the overall customer experience, it is crucial to ensure a continuous measure in the employee experience throughout their lifecycle. Aligning the ‘Voice of Customer’ (VOC) with ‘Voice of Employee’ leads to actionable insights for enhanced experiences, thereby driving growth and profitability.
ReTechCon 2018, organised by the Retailers Association of India (RAI) is now in its third year, and recognises innovative technology solutions in retail. The solutions presented by the startups were judged on innovation, value to customers, and scalability by a jury of retail industry leaders. The award entry considered the key value proposition of the platform to help businesses Measure, Act and Improve business processes that drive the customer centricity agenda.