Brands across the banking, retail, consumer durables, automotive, financial services and other industries who have used LitmusWorld’s platform have achieved over 10% improvements in CX scores within the first 3 months of initiating a touchpoint-level conversation with their customers
RAI and LitmusWorld: Festive Shopping Index 2021 Festive Shopping Index shows an upward swing for 2021, increasing 14% from last year The Festive Shopping Index 2021 co-created by the Retailers Association of India and LitmusWorld Read more…
Festive Shopping Index featured on Statista Festive Shopping Index 2017-2020 Since 2017, LitmusWorld, in association with the Retailers Association of India (RAI), has been conducting an annual consumer sentiment survey to measure the Indian consumers’ Read more…
Survey: 80% Indian consumers excited to shop this festive season, spending through mobile wallets up by 7x Festive Shopping Index 2020 by the Retailers Association of India (RAI) and LitmusWorld captures the consumer sentiment on Read more…