LitmusWorld Accelerate

India’s best Customer Experience Platform

Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters.

Measure customer sentiments, uncover loyalty insights, and drive growth.


LitmusWorld Accelerate

India’s best Customer Experience Platform

Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters.


Drive CX Transformation

Drive CX Transformation

Reach your customers via multiple channels, devices, & regional languages.

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Listen to every single customer, and respond in real-time.

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Empower your team with powerful role-based dashboards and reporting.

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Analyse feedback to uncover actionable insights.

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Change is the only constant!

Change is the only constant!

Watch our product video teaser to get a sneak peek of the next phase of innovation on the LitmusWorld platform.

Our product advancements are set to take your Experience Management initiatives to the next level.

Product upgrade details →

Trusted by 165+ brands across various industries

I’d recommend LitmusWorld to everybody, as a method of getting feedback from every single stakeholder, from any business.

Kumar Rajagopalan, Chief Executive Officer
Retailers Association of India (RAI)

Visibility, uniformity, actionability and accountability are some of the benefits the LitmusWorld platform has delivered.

Shashank Sinha, Chief Transformation Officer
Eureka Forbes Limited

eNPS through LitmusWorld has really helped us to understand the pulse of an employee.

Shalini Vohra, Ex-CHRO
Croma, Infiniti Retail

What is the Net Promoter® Score (NPS®)?

What is the Net Promoter® Score (NPS®)?

Net Promoter® Score (NPS®) is one of the most popular customer experience metrics used by companies around the world. Grow your business with a continuous feedback loop and enrich customer loyalty.

NPS® 101 →

How to design an NPS® Questionnaire? →

The Ultimate Guide to the NPS® →

How ready is your organisation to achieve CX excellence?

How ready is your organisation to achieve CX excellence?

To help you assess the readiness of your CX initiatives, we have carefully designed a CX Maturity Assessment. This will help you understand where you currently are and where you want to be through our CX Maturity Roadmap guide.

A comprehensive CX platform built on our M.A.I. framework

A comprehensive CX platform built on our M.A.I. framework

MEASURE

Get a single view of what customers feel at the moment of experience in real-time.

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ACT

Close the loop on your customers in real-time and build organisational agility.

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IMPROVE

Deliver better business outcomes via transformational strategies driven by quality and quantity of customer insights.

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Ready to boost your NPS®?

Ready to boost your NPS®?