Measure • Act • Improve • Accelerate Mobile App
MEASURE → Act → Improve
A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions.
This helps businesses to engage in real-time with stakeholders through contextual conversations at the moment of truth.
Contextual Conversations
Initiate conversations with your customers at the point of interaction and dramatically increase response rates.
Integration
Integrating with internal systems through a range of APIs to ensure real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action.
Multi-Channel
Initiate conversations across 10+ channels including SMS, QR Codes, Email, Mobile App, Website and many more.
Multi-Lingual
Capability to create conversations across 19+ languages to capture genuine emotions and increase response rates.
PII Data Masking
Safeguarding Personally Identifiable Information (PII) within the limits of an intranet while pulling responses into the dashboard.
Request Journey Analytics
Monitoring data quality across channels and conversation delivery parameters at a customer level.
