LitmusWorld Impact Series – Reliance Brands Limited

“Retail is all about taking new leaps of faith. Being iterative, constantly looking at new things that are out there and placing enough new bets, LitmusWorld is one great bet that we placed and its played of very well” – Darshan Mehta, CEO, Reliance Brands Limited

“One of our big missions is to be ‘Customer First’ and this is a good step in that direction where it helps us improve our customer experience. We tend to make it very difficult for people to give feedback, this makes it easier. Its a good hearing board for us to see how well our stores are doing” – Deval Shah, Business Head, Reliance Brands Limited

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