LitmusWorld Impact Series – Improving employee experience at Croma

“I certainly feel that eNPS is a very important factor for retail. Finally, the brand is on the floor and that’s where the customer really understands the proof-points of the brand” – Avijit Mitra, CEO, Infiniti Retail

“eNPS through LitmusWorld has really helped us to understand the pulse of an employee because we get to know what actions we need to take, whether it is from a HR perspective or the respective HOD” – Shalini Vohra, CHRO, Infiniti Retail

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