An entrepreneur and executive with nearly 20 years of experience in technology, research and innovation with additional experience in complex systems and data.
Former AVP & Principal Architect, Infosys Labs. Alumnus of IIT, BHU, Varanasi.
VOICE OF EXPERTS Years One Through Four: How to Advance and Elevate the Chief Customer Officer Role As the Chief Customer Officer (CCO) of the organization, you may at times feel like you’re begging for Read more…
How to design an NPS Questionnaire? Ask the right NPS question to get a constant pulse on your customer satisfaction and you will gain an accurate understanding of how your company, product or service is Read more…
A, E, I, O, U – The 5 Pillars Of Great CX Customer experience is the most exciting opportunity for businesses in 2020 and the reason is simple; the companies that focus on customer experience Read more…
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