A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions. Right from ensuring maximum active engagement rates to creating contextual conversations; the measure module provides a platform to kick-start your stakeholder experience management journey.
Initiate conversations with your customers after key touchpoint interactions to maximise active engagement
Integrating with internal systems through a range of APIs to ensure real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action.
Initiate conversations across multiple channels including mediums such as the SMS, Email, IVR, Call, In-App, Website and many more.
Capability to create conversations across 19+ languages to boost active engagement rates.
PII Data Masking
Safeguarding Personally Identifiable Information (PII) within the digital limits of an intranet while pulling responses data into the dashboard.
Data Quality Monitoring
Monitoring data quality across channels and conversation delivery parameters at a customer level.