Our Clients

It gives us an immense sense of pride to have successfully served over 165 leading global brands in driving their customer-centricity agenda. Through our Experience Management solutions we’ve influenced boardroom discussions that help businesses run efficiently. It motivates us to only push harder.

Here’s what our customers have to say:

Retailers Association of India

“I’d recommend LitmusWorld to everybody, as a method of getting feedback from every single stakeholder.”

Kumar Rajagopalan
Chief Executive Officer
Retailers Association of India (RAI)

Croma

“eNPS through LitmusWorld has really helped us to understand the pulse of an employee.”

Shalini Vohra
Ex-CHRO
Croma, Infiniti Retail

Eureka Forbes

“Visibility, uniformity, actionability and accountability are some of the benefits the LitmusWorld platform has delivered.”

Shashank Sinha
Chief Transformation Officer
Eureka Forbes Limited

PL Worldways Limited

“As soon as the customer travels, he rates us and we can react immediately. It’s easy, simple. That’s the biggest thing!”

Anil Pathak
Chief Executive Officer, PL Worldways Limited

“Across the organization, one can actually use the LitmusWorld platform to understand how well you are doing across stakeholders.”

Alok Gupta
Chief Architect & CEO, Impact RetailTech

DMI Fianance Limited

DMI Finance manages the NPS programme across the customer journey through contextual conversations in real-time. Nimit talks about best practices to drive a comprehensive customer-centric programme at one of India’s leading NBFCs.


Nimit Marwaha
Head Customer Insights and Quality Management, DMI Fianance Limited